DCS-900W Internet Camera
Manual Version 1.40 Building Networks for People
Package Contents ...............................................................3
Introduction .......................................................................... 4
Hardware Installation ............................................................ 9
Using the Setup Wizard ..................................................... 11
DCS-900W Configuration ..................................................17
Installing the DCS-900W Behind a Router ........................27
IPView Lite Application Installation ....................................41
IPView Lite .........................................................................46
Uninstall IPView Lite Application ........................................78
Appendix (FAQ, Troubleshooting, How to Ping Your IP
Address Time Zone Table, Active X Installation) ..........80
Technical Specifications ....................................................93
Contacting Technical Support ............................................95
Warranty ...................................... .................................... ...96
Registration ........................................................................99 2 Package Contents Package Contents:
One DCS-900W Internet Camera One Installation CD-ROM One 802.11b Antenna
One AC power adapter
One Camera Stand One Category 5 Ethernet Cable
If any of the above items are missing, please contact your reseller. System Requirements: Local Area Network: 10Base-T Ethernet or 100BaseTX Fast Ethernet Wireless Local Area Network: 802.11b Wireless Router or Access Point Recommended: PC, Mac or Notebook to access the Internet Camera Web Configuration
‚ÄĘ Java Enabled and Compliant Web Browser (recommended) ‚ÄĘ CPU: Pentium III, 450MHz or above ‚ÄĘ Memory Size: 128MB recommended ‚ÄĘ VGA card resolution: 800x600 or above IPView Lite Configuration ‚ÄĘ Windows XP, Me, 2000, 98SE ‚ÄĘ CPU: Pentium III, 850MHz or above ‚ÄĘ Memory Size: 128MB (256MB recommended) ‚ÄĘ VGA card resolution: 800 x 600 or above 3 Introduction
Congratulations on your purchase of the DCS-900W Internet Camera! The DCS-900W is a versatile and unique solution for your small office or home. Unlike a PC Camera, the DCS-900W is a stand-alone system with a built-in CPU and Web server that trans- mits high quality video images for monitoring. The DCS-900W can be accessed re- motely, and controlled from any PC/Notebook over the Intranet or Internet via a web browser. The simple installation procedure and intuitive web-based interface offer easy integration with your Ethernet/Fast Ethernet or 802.11b wireless network. The DCS- 900W also comes with remote monitoring capability for a complete and cost-effective home security solution. Features & Benefits Simple to Use The DCS-900W is a stand-alone system with a built-in CPU, requiring no special hardware or software such as PC frame grabber cards. The DCS-900W supports both ActiveX mode for Internet Explorer and Java mode for Internet Explorer and Netscape Navigator. All that is required is a computer with current Web browser software. Supports a Variety of Platforms Supporting TCP/IP networking, HTTP, and other Internet related protocols, the DCS- 900W can be utilized in a mixed operating system environment such as Windows, Unix, and Macintosh. It can also be integrated easily into other Internet/Intranet applications because of its standards-based features. 802.11b Wireless or Ethernet/Fast Ethernet Support The DCS-900W offers both 802.11b wireless and Ethernet/Fast Ethernet connectivity, making the DCS-900W easy to integrate into your existing network environment. The DCS-900W works with a 10Mbps Ethernet based network or 100Mbps Fast Ethernet based network for traditional wired environments and works with 802.11b routers or access points for added flexibility.
*Maximum wireless signal rate based on IEEE Standard 802.11b specifications. Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead lower actual data throughput rate. 4 Features & Benefits (continued) Web Configuration Using a standard Web browser, Administrators can configure and manage the Internet Camera directly from its own Web page via the Intranet or Internet. This means you can access your DCS-900W at anytime from anywhere in the world! Remote Monitoring Utility The IPView Lite application adds enhanced features and functionality for the Internet Camera and allows administrators to configure and access the Internet Camera from a remote site via Intranet or Internet. Other features include image monitoring, recording images to a hard drive, enabling motion detection, updating firmware, viewing up to 4 cameras on one screen, and taking snapshots. Broad Range of Applications With today‚Äôs high-speed Internet services, the Internet Camera can provide the ideal solution for live video images over the Intranet and Internet for remote monitoring. The Internet Camera allows remote access from a Web browser for live image viewing and allows the administrator to manage and control the Internet Camera at anytime, from anywhere in the world. Many applications exist, including industrial and public monitoring of homes, offices, banks, hospitals, child-care centers, and amusement parks. 5 Connections Rear Panel view
DC Power Connector 802.11b Antenna The DCS-900W features an 802.11b wireless antenna for 802.11b wireless connectivity to your existing wireless network. The DCS-900W can be used in conjuction with an 802.11b compliant access point or router. EthernetCable Connector The DCS-900W features an RJ-45 connector for connections to 10Base-T Ethernet cabling or 100Base-TX Fast Ethernet cabling (which should be Category 5 UTP cable). The port supports the NWay protocol, allowing the DCS-900W to automatically detect or negotiate the transmission speed of the network. DC Power Connector The DC power input connector is labeled DC 5V with a single jack socket to supply power to the DCS-900W. Reset Button Reset will be initiated when the reset button is pressed once and Power LED begins to flash.
Factory Reset will be initiated when the reset button is pressed continuously for three seconds or when the Power LED begins to light up. Release the reset button and the Power LED will begin to flash indicating that the DCS-900W‚Äôs settings are reverting back to the factory settings. The IP address will also return to the default setting of 192.168.0.20. 6 Connections (continued) Bottom Panel view Stand Mount 7 LEDS LED stands for Light-Emitting Diode. Front view Power LED LAN LED Power LED The Power LED is positioned on the right side of the DCS-900W lens. Steady green confirms that the DCS-900W is powered ON. Note: There are three settings for the Power LED for monitoring purposes: Normal / Off / Dummy. Please refer to the DCS-900W Camera Configuration section on P. 24 for detailed information and usage. LAN LED The LAN LED is positioned on the right side of the DCS-900W‚Äôs lens. It is located below the Power LED.
Steady orange confirms a good connection to the LAN.
Depending on the data traffic, the LED will begin to flash to indicate that the DCS-900W is receiving/transceiving from/to the LAN network. 8
Hardware Installation Attach the Antenna Locate the antenna included with your DCS-900W and attach it to the antenna connector located on the back of the DCS-900W. Attach the Swivel Stand Locate the stand mount on the bottom of the DCS- 900W and screw on the swivel stand. Connect the Ethernet Cable Connect the included Ethernet cable to the network cable connector located on the back panel of the DCS-900W and attach it to the network. Attach the External Power Supply Attach the external power supply to the DC power input connector located on the rear panel of the DCS-900W and connect it to your local power supply. Note: Power source is confirmed when the green LED Power Indicator located to the right of the lens on the DCS-900W is illuminated.
Network Connectivity is confirmed when the orange LED Indicator on the DCS-900W located below the Power LED is illuminated. 9 Security To ensure the highest security and prevent unauthorized usage of the DCS-900W, the Administrator has the exclusive privilege to create all users. The DCS-900W supports multi-level password protection/access that can be restricted by the Administrator for defined users who have a User Name and User Password.
The Administrator can release a public User Name and Password so that when remote users access the DCS-900W they will be allowed to view the images transmitted by the DCS-900W. Note: When the DCS-900W is used for the first time, it is highly recommended that the Administrator set the Admin ID and Admin Password to constrain user access to the DCS-900W since the Default settings are Null String (no password). Once the ID and Password are defined, only the Administrator has access to the management of the DCS-900W. This procedure should be done as soon as possible since the security features of the DCS-900W will not be enabled until the Admin ID and Admin Password is defined. 10
Using the Setup Wizard
Follow the simple steps below to run the Setup Wizard to guide you quickly through the installation process.
Insert the D-Link DCS-900W CD into your CD-ROM drive.
Click Install Software
Click Install Wizard
Click Next 11
Using the Setup Wizard (continued)
Click Finish 12
Using the Setup Wizard (continued)
To run the Setup Wizard, click on Start->Programs->DCS-900W Series Setup Wizard.
Your camera‚Äôs IP Address will be displayed here if it is valid.
Click Wizard to begin
You must change the Admin ID and Password immediately to protect your camera against unauthorized access. By default, the Admin ID and Password are blank. To change the Admin ID and Password, select both Change boxes and enter a New ID and New Password.
Click Next 13
Using the Setup Wizard (continued)
The IP Address, Subnet Mask of your camera, Gateway, and DNS addressesmust correspond with your network settings for you to access the camera. If you are unsure of what these settings should be, please check with your network administrator.
The Connection Mode depends on how your camera is connected to your network. Click Infrastructure for use with a router or Adhoc for a peer-to-peer connection. The Network Name, Wireless Channel, and Encryption Keys MUST correspond with your wireless network settings for the camera to work.
Click Next 14
Using the Setup Wizard (continued)
If you need to make any changes, click Back to modify your camera settings. Otherwise, click Restart to save and apply your settings. Your setup is now complete! Click Link to launch your Web browser and view your images.
Click Link Your camera is now displayed in the Web browser. 15 Using the Setup Wizard (continued)
If you change any of the default settings in the Setup Wizard, the following screens may appear:
This screen appears if the default IP Address of the camera (192.168.0.20) does not correspond with your local area network settings. You must assign an IP address for your camera that corresponds to your network‚Äôs IP addressing scheme.
By default, the Admin ID and Password are blank. If you are running this Setup Wizard for the first time, leave both Admin ID and Password fields blank and simply click OK to continue. If you want to enter the Admin ID and Password, enter them and click OK to continue.
The IP Address of your camera must correspond with your network settings for you to access the camera. If you are unsure of what these settings should be, please check with your network administrator.
Click OK 16 DCS-900W Configuration Web Configuration After completing the Setup Wizard, you are ready to use your camera. The Web configuration utility is designed to easily access and configure your DCS-900W.
If you would like to open the configuration page from a Web Browser, enter the IP address that you assigned to your DCS-900W. Home Screen After the camera‚Äôs IP address is entered in the Browser, the DCS-900W Home screen will appear with a still image from your camera. There will be three options to choose from to set up and view your Internet Camera:
ActiveX Java Setup 17 DCS-900W Configuration (continued) Configuration
Click on Setup from the Home screen to access the settings required for the DCS- 900W.
There will be several options in the Configuration page to choose from to setup your DCS-900W and they are as follows: Advanced ‚ÄĘ System ‚ÄĘ Video Tools ‚ÄĘ Admin ‚ÄĘ Time ‚ÄĘ Default Status Help 18 DCS-900W Configuration (continued) Advanced > System The System menu allows you to configure and set up your DCS-900W for operation. If you already set up your camera using the Setup Wizard, you may view/change your settings here.
To access the System menu, click on the Advanced Tab in the menu bar, then the System tab in the left hand bar and the System screen will appear as illustrated below: 19 DCS-900W Configuration (continued) Advanced > System Camera Name: This field is used for entering a descriptive name for the camera. The default setting for the Camera Name is DCS-900W. The maximum length is 32 characters (Printable ASCII). Location: This field is used for entering a descriptive name for the location used by the DCS- 900W. IP Assignment: Important Information
Access to the Internet Camera is gained by assigning a proper IP Ad- dress. Please make sure to use a vacant IP address when you assign the IP Address for the Internet Camera. This will prevent IP Address conflicts.
There are two options to select from the IP Assignment, either Manually Assign or Assign Automatically Using. Manually Assign
You can click Manually Assign and directly enter a valid IP Address for your camera. Remember that your camera‚Äôs IP Address must correspond to your network settings if you wish to change it here.
The default settings are as follows: Default IP ‚Äď 192.168.0.20 Subnet Mask ‚Äď 255.255.255.0 Default Gateway ‚Äď 0.0.0.0 20 DCS-900W Configuration (continued) Advanced > System Assign Automatically Using Important
This options is recommended only for advanced users and network administrators since it may be difficult to determine the IP Address of the unit after the IP Address has been automatically asssigned. It is recommended that an IP Address be assigned manually.
If your network is using RARP, BOOTP, or DHCPServer you can Click Assign Automatically Using and click on RARP, BOOTP or DHCP. Under this setting the DCS-900W will automatically assign an IP Address from the RARP, BOOTP or DHCP Server. Each time the DCS-900W starts up, be sure the RARP, BOOTP or DHCP Server is set up to assign an IP address to your DCS-900W.
If your application requires direct connection from an ADSL modem through the DCS- 900W‚Äôs RJ-45 LAN port and you also have an ISP PPPoE account, click on PPPoE and enter the Service Name, User ID and Password into the respective fields.
The DCS-900W will get an IP Address from the ISP each time it starts up. 21 DCS-900W Configuration (continued) Advanced > System DNS IP Address: DNS (Domain Name Service) is an Internet service that translates domain names (ie. www.dlink.com) into IP Addresses (ie. 192.168.0.20). The DNS IP Address can be obtained from your ISP. Dynamic DNS The DCS-900W supports Dynamic DNS which means that you can obtain and assign an easy to remember static address for your camera like www.mycamera.com through a free service such as www.dyndns.org. This means that no matter how often your camera‚Äôs IP changes, you will always be able to access your camera using your unique assigned name such as www.mycamera.myddns.com. 22 DCS-900W Configuration (continued) Advanced > System Wireless Interface: Connection Mode: Use the Connection Mode to determine the type of wireless communication for the Internet Camera. There are three choices: Infrastructure mode, 802.11 Adhoc mode and Adhoc mode. The default setting for the Connection Mode is Infrastructure.
To enable WEP Encryption, first decide which WEP key format will be applied. Click on the ASCII or HEX check box to select the type of format, then input the WEP key. To Confirm the WEP key you must enter the data once again in the Confirm WEP Key field. ASCII input format
ASCII format interprets each character as an eight-bit value. All unaccented upper- and lower-case Western European characters that can be input through your keyboard‚Äôs typing zone are valid. To set up a 64-bit WEP key, input 5 ASCII characters, for example, ‚Äėdlink‚Äô. To setup 128-bit WEP key, input 13 ASCII characters, for example, ‚Äėdlinkcamera10‚Äô. This results in bit counts of 40 and 104, respectively; the Internet Camera will automatically pad your input to a bit count of 64 or 128. 23 DCS-900W Configuration (continued) Advanced > System HEX input format
HEX format interprets each pair of characters as an eight-bit value in hexadecimal (base 16) notation. Only the digits 0 through 9 and the letters A through F (in upper or lower case) are valid. To set up a 64-bit WEP key, input 10 numbers in HEX format, for example, ‚Äė3132333435‚Äô, this is the same with the ASCII input ‚Äė12345‚Äô. To set up a 128- bit WEP key, input 26 numbers in HEX format, for example, ‚Äė31323334353637383930313233‚Äô, this is the same with the ASCII input ‚Äė1234567890123‚Äô. This results in bit counts of 40 and 104, respectively; the Internet Camera will automatically pad your input to a bit count of 64 or 128.
In the Confirm WEP Key field, input the same characters that were inputted in the Encryption Code field.
Make sure the Encryption Code matches the Access Point‚Äôs encryption code when the Internet Camera is connected in Infrastructure mode. Your PC/Notebook‚Äôs encryption code also needs to match the encryption code used by the Internet Camera in either Infrastructure mode or Ad-hoc mode.
By default, an Encryption key is not assigned to the DCS-1000W. Therefore, to secure the wireless transmission be sure to enable the Encryption Key by entering the relevant data. Note: Be sure to carefully input and document the Encryption Code; input errors will cause the communication link to fail. LED Control: The LED control allows you to set up the LED illumination as desired. This feature provides flexibility when surveillance activity is ON.There are three options as follows:
Normal Power -LED indicator is steady ON. LAN- When LAN activity is present, the LED indicator will flash steadily ON.
OFF Power - LED indicator is off. LAN ‚Äď LED indicator is off.
Dummy Power - LED indicator is steady ON. LAN - LED indicator is ON with random flashing. 24 DCS-900W Configuration (continued) Advanced > System
The default setting for the LED control is Normal. When you have configured the LED control the correct illumination will be applied after 1 minute. Note: The three LED options allow the Administrator to customize the LEDs for discreet camera operation in surveillance scenarios. In Normal Mode, the LED indicator functions normally. Under Off Mode, the LED indicators are both OFF during active monitoring. In Dummy Mode, the LEDs are active and monitoring is either active or inactive. Loading ActiveX From: This field is used to specify the location of Xplug Control (ActiveX) plug-in program. Enter the information as required in .ocx format, for example: http://www.<your company>.com/ xplug.ocx where <your company> must be replaced with your company‚Äôs DNS server.
Instructions for installing ActiveX from the driver CD is included in this manual. Please refer to the Appendix. Open Second Port: The Open Second Port option is used when multiple cameras are being installed on a network OR if you need to use a port other than the default Port 80. If you are installing only one camera and wish to use the default ports, you do not have to open a second port on your camera. If you are installing a camera behind a router, you must also open a port on your router for remote viewing of your camera. For detailed instructions on how to do this, please refer to the next section of this manual on how to install the DCS-900W with a router. For each additional camera that is installed, you must select the Open Second Port option and assign the approriate Web server and Transfer Image Ports for each camera to enable remote viewing.
For example, for a multiple camera installation, you can open the second port for each additional DCS-900W from Port 81 to Port 85 as follows:
Internet Camera 1 ‚Äď IP 192.168.0.101, second Web Port 81 Internet Camera 2 ‚Äď IP 192.168.0.102, second Web Port 82 Internet Camera 3 ‚Äď IP 192.168.0.103, second Web Port 83 Internet Camera 4 ‚Äď IP 192.168.0.104, second Web Port 84 Internet Camera 5 ‚Äď IP 192.168.0.105, second Web Port 85 25 DCS-900W Configuration (continued) Advanced > System
Note: If you are installing multiple DCS-900W and wish to use the default 192.168.0.20 address, remember to assign this address to the LAST camera that you plan to install to avoid conflict of IP Address.
IMPORTANT: You MUST also set up your router/gateway for Port Mapping--this will enable remote viewing of multiple cameras via the Internet. Please refer to your router‚Äôs instruction manual on how to open up ports. For additional help on configuring your camera to work with your router, please refer to the next section on setting up your camera for use with a router. Apply/Cancel: After making sure all your settings are correct, click on the Apply button to store the settings. You can alternatively click on the Cancel icon to restore all settings to the values last saved to or retrieved from the DCS-900W. 26 DCS-900W Configuration (continued) Installing the DCS-900W Behind a Router Single Camera Installation
If you are installing a single camera on your network the installation is an easy 4‚Äďstep procedure:
1) Identify Your Camera on the Network 2) Assign a Local IP Address for Your Camera 3) Determine Your Router‚Äôs WAN IP Address (Enable Remote Viewing) 4) Open Virtual Server Ports for Your Router (Enable Remote Viewing) Multiple Camera Installation
If you are installing multiple cameras on your network, the installation is an easy 5- step procedure:
1) Identify Your Camera on the Network 2) Assign a Local IP Address for Your Camera 3) Open a Second Port on the Camera 4) Determine Your Router‚Äôs WAN IP Address (Enable Remote Viewing) 5) Open Virtual Server Ports for Your Router (Enable Remote Viewing) 27
DCS-900W Configuration (continued) Installing the DCS-900W Behind a Router 1) Identify Your Camera on the Network
Once you are logged into the camera via a Web browser on your network PC,click on the Advanced Tab, and select System. Enter a unique Camera Name and Location. These settings are important if you are installing several cameras on your network.
Enter a Unique camera name and location Identify Your Camera on Your Network 2) Assign a Local IP Address for Your Camera
A Local IP Address is required to configure your camera and to view your camera within your local (home) network. You may use the default camera IP Address of 192.168.0.20. If you wish to use a different IP Address, be sure that the camera settings correspond to your network settings. The Default Gateway will be the IP Address of your router‚Äôs Local IP Address(i.e.192.168.0.1 if you are using a D- Link router)
Enter a valid IP address for your camera. Assign a Local IP Address 28 DCS-900W Configuration (continued) Installing the DCS-900W Behind a Router Assigning and opening second port in the DCS-900W ( For Installing Multiple Cameras) Opening ports will allow users to view the camera via the Internet. The ports that are opened must be unique for each camera in order to successfully view the images remotely. 3) Open Second Port
The Open Second Port option is used when multiple cameras are being installed on a network OR for using a port other than the default port for image viewing. For each additional camera that is installed, you must select the Open Second Port Option and assign the appropriate Web server and Transfer Image ports for each camera to enable remote viewing.
By default, ports 80 (Web server port) is open. If these ports are available for use, you DO NOT have to open a second port and can proceed to the next section. If port 80 is not available (for example, if you are already using port 80 to run a Web server or your ISP blocks access on port 80*) you MUST open a second port and designate a new Web server port (800, 801, 802,‚Ä¶etc) AND a new image transfer port (8482, 8483,‚Ä¶etc). IMPORTANT: Be sure to take note of these settings since these same settings will be used to configure your router.
Enter the desired port settings for your camera here. Open a Second Port for Your Camera
*IMPORTANT NOTE: Some ISPs block traffic on commonly used ports like port 80 to conserve bandwidth. Be sure to check with your ISP so that you can open the appropriate ports accordingly. If your ISP does not pass traffic on port 80, you will need to change the Web server port the camera uses from 80 to something else, like 800. If you are behind a residential gateway, you will need to open the corresponding port on your gateway as well. Not all gateways are the same, please refer to your gateway‚Äôs user‚Äôs manual for specific instructions on how to forward ports. 29 DCS-900W Configuration (continued) Installing the DCS-900W Behind a Router ROUTER SET-UP AND INSTALLATION The following steps generally apply to any router that you have on your network. The D-Link DI-614+ is used as an example to clarify the configuration process.
Your WAN IP Address information will be listed here. Determine Your Router‚Äôs WAN IP Address
Note: Because a dynamic WAN IP address can change from time to time depending on your ISP, you may want to obtain a Static IP address from your ISP. A Static IP address is a fixed IP address that will not change over time and will be more convenient for you to use to access your camera from a remote location. You can use DDNS to obtain an IP address, please refer to P.22 for more information. 30 DCS-900W Configuration (continued) Installing the DCS-900W Behind a Router ASSIGNING AND OPENING VIRTUAL SERVER PORTS 5) Open Virtual Server Ports To Enable Remote Image Viewing
The Virtual Server Ports of your router must be opened for remote access to your camera. This is also referred to as port forwarding. Please proceed as follows:
Select Enabled to enable virtual server settings.
Select a camera name.
Enter your camera‚Äôs Local IP Address in the Private IP field.
Select TCP under Protocol Type.
If you are using the default camera port settings, enter 80 in to the Public and Private Port section*.
‚ÄĘ Schedule should be set to Always so that the camera images can be accessed at any time.
In the Virtual Servers List, a check mark appearing before the camera name will indicate that the ports are enabled.
Click Apply to save your settings. Note: If you are installing multiple cameras, be sure to open a port per additional camera installed: port 81, 82, etc. for web server. Opening Virtual Server Ports on Your Router 31 DCS-900W Configuration (continued) Installing the DCS-900W Behind a Router
*IMPORTANT NOTE: Some ISPs may block access to port 80. Be sure to check with your ISP so that you can open the appropriate ports accordingly. Some ISPs block traffic on commonly used ports to conserve bandwidth. If your ISP does not pass traffic on port 80, you will need to change the service port the camera uses from 80 to something else, like 800. If you are behind a residential gateway, you will need to open the corresponding port on your gateway as well. Not all Gateways are the same, so refer to your user¬īs manual for specific instructions on how to forward ports. Viewing Your Camera
After all settings have been entered correctly, a user inside or outside your network will have access to the camera through a standard Web browser. To access from the Internet, simply type in the IP Address of the router given to you by your ISP, a colon, and the port number that you gave your camera. (Ex. http://184.108.40.206:83). To access from a computer on your local (home) network, simply enter the local IP Address of your camera (i.e. 192.168.0.20). If using a port other than port 80, you must enter the IP address followed by a colon and the assigned port number. Viewing Your camera 32 DCS-900W Configuration (continued) Advanced > Video The Video menu allows you to control and adjust the image settings for your DCS- 900W. Click on Video on the left hand panel and the Image screen will appear as shown in the following illustration: Video Resolution: Select the desired video resolution format: 320x240 (default) or 640x480. Compression Rate: Select the desired compression rate ranging from very low to very high. Higher video compression rates will generate more compact file sizes with less video quality, and lower video compression will result in larger files with higher video quality. The default setting is Medium. Frame Rate: Select the frame rate desired. Use the default setting of Auto for optimal results. Brightness Control: Allows you to adjust the brightness level. The default setting is 64. Contrast Control: Allows you to adjust the contrast level. The default setting is 64. Hue Control: Allows you to adjust the hue level. The default setting is 64. 33 DCS-900W Configuration (continued) Advanced > Video Light Frequency: Adjust the light frequency to suit your area of operation. 50 Hz and 60 Hz variants are available to accommodate the different light frequencies found in USA (60 Hz) and Europe (50 Hz) for optimal image quality. Apply/Cancel: After making sure all your settings are correct, click on Apply to store the settings. You can alternatively click on Cancel to restore all settings to the values last saved to or retrieved from the DCS-900W. Tools > Admin The Tools->Admin menu allows the system administrator to assign users permission to monitor the DCS-900W from a remote site.
Click on Tools, then Admin in the left hand panel to access the Admin menu.
The default setting
for Admin ID is
blank (Null String).
You need to key in
Enter the Admin
To confirm the Admin
the Admin ID with a Password with a Password, type in your
maximum length of
maximum length of 8
12 (Printable ASCII)
characters. 34 DCS-900W Configuration (continued) Tools > Admin Add User User Name: Enter the user name in this field. A maximum of 8 user names are allowed, however each user name must be different. Each user name can be used as a group. For example, if the Username is Guest and the User Password is Guest, anyone can access the DCS-900W using this information. The maximum length for the User Name is 12 characters (Printable ASCII). User Password: Enter the user‚Äôs password you want to assign to the specific Username. The maximum password length is 8 characters (Printable ASCII).
To add a new Username, input the necessary information first and click on Add. Delete User: Select the user you wish to delete from the pull down menu and click on the delete icon. Important Information
Once the administrator has added users for the DCS-900W, users will be required to enter a login password to access the video image from the DCS-900W. The password dialog box is illustrated below. 35 DCS-900W Configuration (continued) Tools > Time
The Time menu sets the DCS-900W‚Äôs time and date requirements to provide correct information to users who are accessing from a remote site. The two options in the Time settings are Synchronized with Time Server or Set Manually.
Click on Time in the left hand panel and this screen will appear as illustrated below: DateTime: Select Synchronized with Time Server and the time will be based on the GMT setting. This is the default setting for the DCS-900W. Using a time server with your camera is recommended for time/date accuracy for your recorded video images and is critical for surveillance applications. Public time servers are available on the web. You must choose the appropriate time server matching your region of operation.
The NTP server IP address listed below will set the time server.
NTP protocol is used primarily by Windows and Mac users. Time Protocol is used by Linux users. IP Address: Enter the IP Address of the Time Server in this field. The IP address will be listed with the time server information on the web. 36 DCS-900W Configuration (continued) Tools > Time Protocol: Two options are available for linking with the Time Server. The default setting is NTP. Select the time for the Linux time server. TimeZone: The System administrator must select the time zone for the region. Please refer to the Appendix for the time zone selection table.
To set the Time manually select Set Manually. The system administrator must then enter the Date and Time in the respective field manually. When Set Manually is selected, each time the DCS-900W is powered off, the time must be reset manually at reboot. Apply/Cancel: After making sure all settings are correct, click on the Apply icon to store the settings in the DCS-900W. You can alternatively click on the Cancel icon if you do not wish to make changes to the DCS-900W. 37 DCS-900W Configuration (continued) Tools > Default The Default tab contains commands for restarting the DCS-900W. Click on Tools, then the Default tab in the left hand panel and the Tools screen will appear as illustrated below Factory Reset: A factory reset restarts the DCS-900W and returns all settings to their default values. The Factory Reset will prompt you with a ‚ÄúDo you really want to factory reset this device?‚ÄĚ message and a YES button. If you do not want to carry out a factory reset command, exit the panel without clicking YES, otherwise click on the ‚ÄúYES‚ÄĚ icon and factory reset will be initiated. Warning All settings must be reconfigured after a Factory Reset! Status The Status menu displays information about your DCS-900W. Click on Status and the Information screen will appear as illustrated below:
The Information table provides detailed information about the DCS-900W such as the Model Name, Firmware Version, Mac Address, and IP Address. 38 DCS-900W Configuration (continued) Status Completing Your Camera Configuration
Once the configuration is completed, click on Home to return to the Home screen and select the desired Viewing Image using either ActiveX Mode or Java Mode as described in the next section.
The last step is to position the DCS-900W and adjust the focus, by manually turning the lens clockwise or counter-clockwise to the desired image quality. ActiveX To view video images from the browser, click on ActiveX in the Home screen, and the following screen appears below: Camera Name - The Camera name will be displayed in the top bar located above the camera image when the Camera Name field is entered in the Web Configuration setting under Advanced > System. Location- The loca-
tion of the DCS-
900W will be dis-
played when the Lo-
cation field is
changed in the Web
Configuration set- Date/Time - The date/time of the DCS-900W will be
tings under Ad-
displayed according to your time server settings or from vanced > System.
settings you have made manually. Note: Please refer to the Appendix for instructions on how to install ActiveX. 39 DCS-900W Configuration (continued) Java Click on Java from the Home screen to access the video images from the Internet Explorer or Netscape browser as illustrated below: Camera Name - The Camera name will be displayed when the Camera Name field is changed in the Web Configuration setting under Advanced > System. Location - The location of the DCS- 900W will be displayed when the Location field is changed in the Web Configuration settings under Advanced > System. Date/Time - The date/time of the DCS-900W will be displayed according to your time server settings or from your manual settings. 40
IPView Lite Application Installation
IPView Lite software is included for administrators to manage up to 4 DCS-900Ws remotely, record to hard drive, and configure advanced settings for the DCS-900W.
IPView Lite is a complete software management tool for the DCS-900W and includes all configurable settings available in the web configuration utility.
Insert the CD-ROM into the CD-ROM drive. A menu screen will appear as shown below. Click Install Software Click Install IPViewLite 41 IPView Lite Application Installation (continued)
Click Next 42 IPView Lite Application Installation (continued)
If your sound card or video card has not passed Windows Logo testing, this window will appear.
Click Continue Anyway
If there are previously installed target files that are newer than the source files, do NOT overwrite them.
Click No 43 IPView Lite Application Installation (continued)
After successfully installing the IPView Lite, the application program for the DCS- 900W is automatically installed to \Programs\IPViewLite Directory.
To start running the IPView Lite click on windows Start > Programs > IPViewLite > IPViewLite.
Enter the default User Name: admin into the respective field and click on OK to log into the application.
Click OK 44 IPView Lite Application Installation (continued)
Once logged in, the IPView Lite application is executed and the IPView Lite interface will appear in the default List View format: 45 IPView Lite
This section describes the operation of the IPView Lite application User Interface with detailed procedures for using the application. IPView Lite
IPView Lite allows you to manage your cameras by enabling you to search, configure and preview all the DCS-900Ws from one location.
It is designed with a user-friendly interface for ease of control and navigation.
List view format 46 IPView Lite (continued) How to Change the Password Change Password When IPView Lite is used for the first time, it is highly recommended that the Administrator change the User Name and Password for security purposes. Once the User Name and Password are defined, only the Administrator has access to the management of IPView Lite applications. This procedure should be done as soon as possible to prevent unauthorized usage of the IPViewLite application.
To change the administrator User Name and Password, select Tools > Options. The Options dialog box will appear (see below).
Enter a User Name and enter the Password twice. Once all the new details are entered click OK. 47 IPView Lite (continued) How to Change the IP Address Changing the IP Address To change an IP Address for a camera, select Camera > Add. An Add Camera dialog box will appear (see below).
Click on Browse. The Browse Camera dialog box will appear with a blank screen (see below). 48 IPView Lite (continued) How to Change the IP Address
Click Search. IPView Lite will detect and search all the available cameras that are installed on the local area network (example below.)
Highlight the camera you wish to change and click Change IP. If you have already chnaged the administrator user ID and password, you will be prompted to enter your admin ID and password before IPView Lite will allow you to change the IP Address for the DCS-900W.
Enter the new IP Address, the Subnet Mask and the Default gateway into the respective fields and click OK. IPView Lite will apply the new IP Address to the camera. 49 IPView Lite (continued) How to Add a Camera
To add a new camera select Camera > Add from the IPView Lite. An Add Camera dialog box will appear. (See below.)
Enter the IP Address of the camera in the specified field and click Add. If the IP Address is entered incorrectly or if you have a bad network connection, a dialog box will appear to notify you of the error. To add cameras in IPView Lite, check that you have your network configured correctly. To add a remote camera, you need to have Internet access.
If you are unsure of the IP Address of the camera, you can click on Browse to search for cameras on your local area network. The Browse Camera dialog box will appear with a blank screen. (See below.) Note:Only cameras on your local area network can be located using Browse in IPView Lite. If you want to add a camera via the Internet, you must enter in a physical IP Address. Remember that if your camera is behind a router, you will need to enter your router‚Äôs WAN IP followed by a colon, then the port number that is assigned to your camera, i.e. 10.10.10.80:800, where 10.10.10.80 is your router‚Äôs WAN IP and :800 is the port that your camera is using. Please refer to the DCS-900W Configuration, Installation Behind a Router section of this manual for details on P.27. 50 IPView Lite (continued) How to Add a Camera
Click on Search. IPView Lite will detect and search for all the available cameras that are installed on the local area network.
Highlight the camera you wish to add and click on Add. The Add Camera dialog box will appear once again with the IP Address entered. Click on Add. The camera will automatically be added into the IPView Lite list view.
Alternatively, you can double-click on the camera you wish to add and the Add Camera dialog box will appear once again with the IP Address entered. Click on Add, and the camera will automatically be added into the IPView Lite list view. 51 IPView Lite- Getting Started (continued) How to Add/Delete a Camera
If the Login Camera dialog box appears, make sure to enter the correct Username and Password. Click OK. The camera will be added into IPView Lite, in list format. If the Username and Password are entered incorrectly, the camera will not be added into IPView Lite.
The Login Camera dialog box will appear only if your have already set the Username and Password during the Web Configuration setting. How to Delete a Camera To delete a camera you must highlight the camera you wish to delete from IPView Lite list view format. From the menu bar select Camera > Delete. A Delete Camera dialog box will appear. Click Yes to delete the camera, or click No if you do not wish to delete the camera.
Click Yes. 52 IPView Lite (continued) How to Format the Camera view
From the menu bar select View > 4 Cameras. (See below.)
The icon on the upper left corner of the screen will appear with the camera number that is being displayed.
To return to the IPView Lite list view, right-click on the icon located on the upper left corner of the screen and a case sensitive menu will appear. Select List and the viewing image will return to the list view format.
A maximum of 4 cameras can be viewed simultaneously with IPView Lite. 53 IPView Lite (continued) How to Rotate the Video view
In View Mode format, click on the icon located on the upper left corner of the screen and a pop-up menu will appear.
Once you click Rotate Right or Rotate Left in the menu, the video will rotate 90 degrees to the right or left. How to take a Snap-Shot with the Camera
To take a snap shot with the camera, you must highlight the camera you wish to use from the IPView Lite list view format.From the menu bar select Camera > Snap shot. A SaveImage dialog box will appear for you to save the snap shot picture.
Alternatively, select from the viewing mode either 1 or 4 cameras. Click on the icon located on the upper left corner of the screen. A case sensitive menu will appear. Select the Snap shot icon. A Save Image dialog box will appear for you to save the snap shot picture. 54 IPView Lite (continued) How to Start Recording
To start recording with a camera you must highlight the camera you want to use from the list view format. From the menu bar select Camera > Start. An AVI file will appear in your IPView Lite folder to save the recorded videos.
Alternatively, in the viewing mode (using either 1 or 4 cameras), right-click on the icon located on the upper left corner of the screen. A case sensitive menu will appear. Select the Start icon. An AVI file will appear in your IPView Lite folder to save the recorded videos. Note : You must stop recording before changing any camera settings. How to Stop Recording
To stop recording with a camera, you must highlight the camera you wish to stop from the list view format. From the menu bar select Camera > Stop. The recording function will be stopped.
The other alternative is to right-click the icon located on the upper left corner of the screen under the viewing mode of either 1 or 4 cameras; a case-sensitive menu will appear. Select Stop. The recording task will be stopped. 55 IPView Lite (continued) Camera Property Settings > General
Once you have completed the initial configuration of the DCS-900W using the Web- based interface, you can review or change your configuration using either the Web- based configuration utility or the Property Settings in the DCS-900W IPView Lite. To access the Property Settings menu, select Camera > Property from the main menu. A dialog box will appear which allows for Web Configuration settings and upgrading firmware. The Camera Property dialog box will appear. Select the desired options from the tab selections to configure the camera. General Allows settings for the camera name, location and administrator information such as administrator ID and password. Please refer to the DCS-900W Configuration section under Advanced ‚Äď System on P.19 for further details. 56 IPView Lite (continued) Camera Property Settings > IP Assignment IP Assignment If you need to change your IP Address, select the IP Address tab in the Camera property window. There are two options: Manually Assign or Assign Automatically Using. Please refer to theDCS-900W Configuration section: Advanced ‚Äď System on P.19 for further details. 57 IPView Lite (continued) Camera Property Settings > DNS DNS DNS (Domain Name System) server is an Internet service that translates domain names into IP Addresses. Please refer to the DCS-900W Configuration section under Advanced - System on P.19 for further details. 58 IPView Lite (continued) Camera Property Settings > Wireless Wireless Your camera‚Äôs wireless settings must correspond to your network settings for a proper and successful connection to the DCS-900W. Please refer to the DCS-900W Configuration section under Advanced‚Äď System on P.19 for further details. 59
IPView Lite (continued) Camera Property Settings > Misc, Image Misc Configure the LED Control, ActiveX control location, and second port in this menu. Please refer to the DCS-900W Configuration section under Advanced‚Äď System on P.19 for further details. Image Brightness, contrast, hue, resolution, compression, frame rate, and light frequency can be adjusted for your camera. Please refer to the DCS-900W Configuration section under Advanced ‚Äď Video on P.33 for further details. 60 IPView Lite (continued) Camera Property Settings > Users Users Set up user accounts with user name and password for camera access. Please refer to the DCS-900W Configuration Setting under Tools-Admin on P.34 for more detailed information.
To add a user click on the Add icon and the Add User dialog box will appear. Enter the User Name and Password into the specific field.
To delete a user, select the user and click Delete. 61 IPView Lite (continued) Camera Property Settings > Date/Time Date/Time Set the camera‚Äôs time and date to provide correct time information for remote users by selecting Synchronized with Time Server or Set Manually.Please refer to the DCS-900W Configuration section under Tools-Time on P.36 for further details. 62 IPView Lite (continued) Camera Property Settings > Information Information Displays information about the camera such as the model, firmware version, MAC address, and IP address. Please refer to the DCS-900W Configuration section under Status on P.38 for further details. 63 IPView Lite (continued) Camera Property Settings > Tools Tools Reset the camera and update firmware in this section. Please refer to the DCS-900W Configuration section under Tools-Default on P.38 for further details. Upgrade Firmware Enter the full path of the firmware binary file name in the Update Firmware field or you can click on the Browse button to select the file. Once the firmware file is entered click on the Update button to proceed with the update process. Once completed, click OK. Warning
The download firmware procedure cannot be interrupted. If the network connection is broken during the download procedure it could cause serious damage to the Internet Camera. 64 IPView Lite (continued) Camera Property Settings > Recording Recording Options Manual Recording If the Manual Recording option is chosen, you must manually start recording in the List view of the DCS-900W in the Menu Bar or by clicking on the Record Icon. Choose Round the Clock to enable the DCS-900W to record all video frames continuously to your hard drive. Larger files will be generated if Round-the-Clock Manual Recording is chosen. The Dynamic Recording option records specific video frames based on how much movement there is in the video captured and will generate much smaller files to save your hard disk drive space. 65 IPView Lite (continued) Camera Property Settings > Recording Scheduled Recording Select Schedule Recording to record based on specific times and dates. Click Schedule Setting to set the time and date for recording your files. Select By Date and enter in the dates, Start, and Stop Times. The camera will start to record according to the specified date and time period entered. Select By Week to indicate specific days to record and the time period. Larger files will be generated if Round-the-Clock Manual Recording is chosen. The Dynamic Recording option records more video frames based on movement and less franmes if there is no movement in the video captured and this will generate much smaller files to save your hard disk drive space. 66 IPView Lite - Getting Started (continued) Camera Property Settings > Recording Motion Trigger Recording The Motion Trigger Recording option can be used to record based on motion. The DCS-900W will begin to record any time it detects motion. Click on Sensitivity Setting to set the sensitivity levels for the DCS-900W. Moving the bar to the right will make the DCS-900W more sensitive to motion; moving the bar to the left will make the DCS-900W less sensitive to motion. 67 IPView Lite (continued) Camera Property Settings > Recording File Options
You can adjust the maximum file size by clicking on File Size from the Recording File Options field. The file size must be between 10 and 50MB. If the recorded video files reach the file size allocated, video images will be recorded into another file automatically.
Be sure to click Apply to save your settings, then click OK to exit this screen. Note:If you are using Windows Media Viewer to view your recorded videos, make sure that you have the most up-to-date version in order to view the videos correctly. File Path The software will create a folder in the Recording File Path specified and record the video images with the file name by date and time. Multiple file paths can be specified to store your video images. The current path where recorded images are being stored is designated as ‚ÄúWorking‚ÄĚ. Once this path has reached full capacity, the images will then be stored in the next designated file path. To change file paths, highlight the file path and double-click to select a new drive/directory to store your video images.
The screen below will appear. Click Browse to select a drive/directory, and place a check mark in the Path box to enable the drive/directory for use. Click OK to save your changes. 68 IPView Lite (continued) Menu Bar
The menu bar makes it easier to navigate IPView Lite. All Management functions can be accessed from the menu bar. Menu Bar > File
New > Opens a new camera list. Cameras must then be added to the list for
Open > Opens saved camera lists. Save/Save As > Saves your current list of cameras and configurations. Exit > Exits the IPView Lite Application. 69 IPView Lite (continued) Menu Bar > View View on the menu bar provides users with management capabilities for Columns, List, Camera and Refresh. You can view the Camera in 1 Camera or 4 Camera mode. The View menu bar is pictured below. Columns
When Columns is launched, a dialog box will appear displaying the Column Settings. Select the columns that you wish to appear in the List View as illustrated below. Viewing Format You can view the format in List view. The List viewing format allows easy management and control of each camera. 70 IPView Lite (continued) List View All the cameras and their properties, such as the camera name, IP Address, user name, and location, will be displayed in the list view. Note: Right click on any camera to bring up a menu of actions you can apply to the selected camera.
Double-clicking on the desired camera will bring up the Property dialog box.
You can click the Refresh icon to update the camera list view. 71 IPView Lite- Getting Started (continued) Menu Bar > Camera, Tools Camera on the menu bar provides options to manage the camera. Add up to 4 additional Cameras for viewing. The Camera menu also allows you to Delete a camera, manage the Property, Enable real-time video capture, or take a Snap shot image. Enable Function By default, the video image is enabled. There will be a check next to the Enable command to show that the Enable function is working. To disable the real-time image select Camera > Enable and the real-time video image will stop and shutdown. Menu Bar > Tools Tools on the menu bar allows you to change account information and system configuration. From the menu bar, select Tools >Options. 72 IPView Lite (continued) Menu Bar > Tools Account The account menu is for administrators to change user name and password. System Configuration .This menu allows you to set overwrite options to overwrite old recorded files with new
recorded files. Check the Load Last Configuration When Program Starts to load all your configured settings each time you run IPView Lite. It is highly recommended that you select this option to save your camera settings in IPView Lite.
In order to allow old video files to be overwritten and replaced by new recorded files, place a check mark in the Recycle Box and click on By HDD Reserved Space or By Time. The Single HDD Reserved Space field refers to the amount of space left on your drive before overwrite takes place. For instance if you enter 1000 MB, and your total hard drive space is 3000 MB, as soon as your drive reaches 2000 MB capacity, your files will be 73 IPView Lite (continued) Menu Bar > Tools
overwritten. You can specify between 300MB to 10GB hard drive reserve space. If you reserve 1000MB and you have 3000MB of hard drive space, recording will recycle once the 2000MB limit is reached. Click on By Time to overwrite old files with new files once the time frame that you specify has been reached.
Clicking on By HDD Reserved Space allows new files to overwrite old files. You can reserve 300MB to 10GB HDD for the operating system.
Click on By Time (Time: 1-240 Hours) to overwrite old files with new files once the time frame that you specify has been reached.
Note: Selecting the Recycle option will disable the Recording File Path Settings in the Recording menu. 74 IPView Lite (continued) Menu Bar > Tools Networking Configuration If your LAN uses a Proxy server to connect to the Internet, select Use a proxy for HTTP Protocol, and click OK. If you choose this option, you must enter the IP address and port that your Proxy server uses to connect to the Internet.
A Proxy server is a computer on your LAN that connects to the Internet without compromising the security of your internal network. A proxy server is normally used on a network to more efficiently manage Internet traffic for groups of users. If you are not sure how your LAN connects to the Internet, contact your system administrator. Menu Bar > About Under About on the menu bar, click About for camera details such as software version. 75
IPView Lite Icon Description
Open a new file. The hot key is Ctrl+N.
Open an existing file. The hot key is Ctrl+O.
Save a file. The hot key is Ctrl+S.
List view format. The hot key is Ctrl+F1.
1 Camera view format. The hot key is Ctrl+F3.
4 Camera view format. The hot key is Ctrl+F4.
Refresh IPView Lite application. The hot key is F12.
Add a camera. The hot key is Shift+Ins.
Delete a camera. The hot key is Del.
Property setting to configure the camera. The hot key is F2.
Snap shot to capture a single still image. The hot key is F5.
Options to modify the User Name and Password for IPView Lite.
The hot key is F10.
Start recording video image. Alternatively the hot key is F7.
Stop recording video image. Alternatively the hot key is F9. 76 IPView Lite (continued) Context Sensitive Menu In List View format, highlight a camera and right-click to bring up a context sensitive menu for features such as Add, Delete, Property, Enable, Snap shot, Start, and Stop recordings.
In View mode format click on the icon located on the upper left corner of the screen and a case sensitive menu will appear (see below).
These features will be available: Enable, Rotate Right, Rotate Left, Snap Shot, Start, Stop, List,1 Camera or 4 Cameras,Previous Page and Next Page. 77 Uninstall IPView Lite Application
Click on windows Start Menu / Programs / IPView / Uninstall IPView Lite. A new prompt screen will be displayed like the one below confirming the removal.
Choose the option that you want and click Next to continue the process or click on Cancel to reject the uninstall process.
After you click on Next, a Confirm Uninstall dialog box will appear. Click OK to continue the process. 78 Uninstall IPView Application (continued)
The InstallShield Wizard prompt will appear. Click Finish to complete the uninstallation procedure. 79 Appendix A Frequently Asked Questions Internet Camera Features Q: What is a Wireless Internet Camera? A:The Internet Camera is a standalone system connecting directly to an Ethernet or Fast Ethernet network and supported by the wireless transmission based on the IEEE 802.11b standard. It is different from the conventional PC Camera, the Internet Camera is an all-in-one system with built-in CPU and web-based solutions providing a low cost solution that can transmit high quality video images for monitoring. The Internet Camera can be managed remotely, accessed and controlled from any PC/Notebook over the Intranet or Internet via a web browser. Q: What is the maximum number of users that can be allowed to access DCS- 900W simultaneously? A: Maximum number of users that can log onto the Internet Camera at the same time is 8. Please keep in mind the overall performance of the transmission speed will slow down when multiple users are logged on simultaneously. Q: What algorithm is used to compress the digital image? A: The DCS-900W utilizes MJPEG image compression technology providing high quality images. MJPEG is a standard for image compression and can be applied to various web browser and application software without the need to install extra software. Q:Can I capture still images from the Internet Camera? A: Yes you are able to capture still images with the snapshot function from the IPView Lite application supplied with the Internet Camera CD-ROM. You may also use the first page that shows up when you type in the IP Address of the camera. When viewing this page, press the ‚Äúrefresh‚ÄĚ button on your web browser to update the image. Please refer to the User‚Äôs Guide for detailed information. 80 Frequently Asked Questions (continued) Internet Camera Installation Q:Can the DCS-900W be used outdoors? A: The DCS-900W is not weatherproof. It is not recommended that you use the camera outdoors. Q: What network cabling is required for the Internet Camera? A: The Internet Camera uses Category 5 UTP Twisted-pair cable allowing 10 Base-T and 100 Base-T networking. Q:Can the Internet Camera be setup as a PC-cam on the computer? A: No, the Internet Camera is used only on Ethernet and Fast Ethernet network and supported by wireless transmission. Q: Can the Internet Camera be connected on the network if it consists of only private IP Addresses? A: Yes, the Internet Camera can be connected to a LAN with private IP Addresses. Q:Can the Internet Camera be installed if a firewall exists on the network? A: If a firewall exists on the network, port 80 needs to be open. If port 80 is not available, a second port needs to be opened. Optonal ports are 800, 801, 802, etc. The corresponding port needs to be opened on the firewall as well. Troubleshooting Q:I cannot access the Internet Camera from a web browser. A1: The possible cause might be the IP Address for the Internet Camera is already being used by another device. To correct the possible problem, you need to first disconnect the Internet Camera from the network. Then run the PING utility (follow the instructions in Appendix B - PING Your IP Address.) If there is a reply, it indicates that there is another device on the network with the same IP address. You will need to run the Install Wizard again and change the IP address of the camera. A2: Other possible problems might be due to the network cable. Try replacing your network cable. Test the network interface of the product by connecting a local computer to the unit, utilizing a standard Crossover (hub to hub) Cable. If the problem is not solved the Internet Camera might be faulty. 81 Troubleshooting (continued) Internet Camera Installation Q:Why does the Power LED not light up constantly? A: The power supply used might be at fault. Confirm that you are using the provided power supply, which is DC 5V, for the Internet Camera and verify that the power supply is well connected. Also, the LED could have been configured to ‚Äúturn off.‚ÄĚ Q:Why does the LAN LED not light up properly? A1: There might be a problem with the network cable. To confirm that the cables are working, PING the address of a known device on the network. If the cabling is OK and your network is reachable, you should receive a reply similar to the following (‚Ä¶bytes = 32 time = 2 ms). Also, the LED could have been configured to ‚Äúturn off.‚ÄĚ A2: The network device utilized by the Internet Camera is not functioning properly, such as hubs or switches. Confirm the power for the devices are well connected and functioning properly. Q:Why does the Internet Camera work locally but not externally? A1: Might be caused from the firewall protection. Check the Internet firewall with your system administrator. The firewall may need to have some settings changed in order for the Internet Camera to be accessible outside your local LAN. See page 27 for more information about installing your camera behind a router. A2: Make sure that the Internet Camera isn‚Äôt conflicting with any web server you may have running on your network. A3: The default router setting might be a possible reason. Check that the configuration of the router settings allow the Internet Camera to be accessed outside your local LAN. Q:Why does a series of broad vertical white lines appear through out the image? A: It could be that the CMOS sensor (a square panel situated behind the lens that measures the light signals and changes it into a digital format so your computer can present it into an image that you are familiar with) has become overloaded when it has been exposed to bright lights such as direct exposure to sunlight or halogen lights. Reposition the Internet Camera into a more shaded area immediately as prolonged exposure to bright lights will damage the CMOS sensor. 82 Troubleshooting (continued) Internet Camera Installation Q:Noisy images occur. How can I solve the problem? A1: The video images might be noisy if the Internet Camera is used in a very low light environment. To solve this issue you need more lighting. Q:The images are poor quality, how can I improve the image quality? A1: Make sure that your computer‚Äôs display properties are set to at least 16-bit color. Using 16 or 256 colors on your computer will produce dithering artifacts in the image, making the image look as if it has bad quality. A2: The configuration on the Internet Camera image display is incorrect. Through the Web Configuration Video section of the web management (see P. 33) you need to adjust the image related parameters for improved images such as: brightness, contrast, hue and light frequency. Please refer to the Web Configuration section for detailed information. Q:There are no images available through the Web browser? A1: The ActiveX might be disabled. If you are viewing the images from Internet Explorer make sure ActiveX has been enabled in the Internet Options menu. Alternatively, you can use the Java Applet for viewing the required images. A2: If you are using Windows XP, please make sure that you have downloaded Java and installed it properly. A3: Make sure that your Web browser supports Java. If you are using Internet Explorer or Netscape Navigator with a version number of lower than 5, then you will need to upgrade your Web browser software in order to view the streaming video transmitted by the Internet Camera. 83 How to Ping Your IP Address
The PING (Packet Internet Groper) command can determine whether a specific IP Address is accessible by sending a packet to the specific address and waiting for a reply. It is a very useful tool to confirm if the IP Address of the Internet Camera is a valid IP address over the network.
Follow the step-by-step procedure below to utilize the PING command.
Start a DOS window Start>Program>Accessories>Command Prompt Type ping x.x.x.x, where x.x.x.x is the IP Address of the Internet Camera. 84 How to Ping your IP Address (continued)
1) A successful connection to the camera will be indicated by 4 reply statements (above). If you fail to connect to your camera you will see the following:
2) Check to see if you have entered your camera‚Äôs IP Address correctly and reassign your camera‚Äôs IP Address to a valid IP address of the network. 85 Time Zone Table GMT stands for Greenwich Mean Time, which is the global time that all time zones are measured from. 86 Time Zone Table (continued) 87 Xplug Control Installation Installation to a Web Server Important Information
It is highly recommended to install the Xplug Control application to the Web Server for Internet Explorer 5.0. It must be installed to a Public Domain with a Fixed IP Address. 1. Installation:
Copy the ‚Äúxplug.ocx‚ÄĚ file to any Web Server table. Note the web address of the file location so that you can use it in the next step. 2. Configuration:
From the Web Configuration menu, select ‚ÄúSystem‚ÄĚ and under the ‚ÄúLoading ActiveX From‚ÄĚ input web server location, type: http://www.web server location.com/.
Once the settings are completed, you should now be able to access the Internet Camera from the web browser by selecting ActiveX mode. 88